Returns & Exchanges
At Adore Dance Shoes, we want you to perform with confidence, which is why we offer a 30-day return policy for all unworn footwear in its original packaging. Whether you need a different size for the perfect fit or a different style for your next performance, our streamlined process makes exchanges and refunds effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the shoes in their original box and secure them inside a shipping mailer, ensuring the soles are clean and free of scuff marks from trial wear.
- 3.Affix the Shipping Label
Download and print the prepaid shipping label provided through our portal, then securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once our studio receives and inspects the shoes, your refund or exchange will be processed within 5 business days.