Frequently Asked Questions
Everything you need to know about finding your perfect pair.
How do I determine the right size for dance shoes?
Dance shoes should fit like a second skin. We recommend measuring your foot in centimeters and referring to our specific size guide, as dance sizing often differs from standard street shoe sizes.
What is the difference between suede soles and leather soles?
Suede soles are designed for indoor dance floors to provide the perfect balance of grip and slide. Leather soles are more durable and can be worn on a wider variety of surfaces, including outdoors.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.
Can I return or exchange my shoes if they don't fit?
Yes, we offer a 30-day return and exchange policy. Shoes must be in brand-new, unworn condition and in their original packaging. Please try them on a carpeted surface to avoid scuffing the soles.
Do you offer custom heel heights or colors?
Many of our professional ballroom and latin styles can be customized. Please contact our support team to inquire about specific heel heights or fabric options for your chosen model.
How should I care for my dance shoes to make them last?
Use a specialized shoe brush to keep suede soles clean and textured. Store your shoes in a breathable bag and avoid wearing indoor dance shoes on rough outdoor surfaces.